Question 1

What can I expect during an amazing race-style game?

Accepted Answer

Fun! At set time intervals, all teams will be sent the same clue at the same time.  Your goal is to race other teams to be the first to submit the correct answer at each checkpoint. Clues include riddles, look & find tasks, photo/video challenges and more!

Question 2

What can I expect during a scavenger hunt-style game?

Accepted Answer

Fun! Once you click "Start Game" on our app, you will be shown a map with various hotspots marked on it.  Teams can choose which hotspots to tackle first.  When your team approaches a hotspot, a variety of clues will be unlocked, including riddles, look & find tasks, photo/video challenges and more!

Question 3

What additional features do I get if I book a private game?

Accepted Answer

Instead of waiting for our next game date for the Weekend Solo public games, a private game booking entitles you to the following:
your choice of game date and time
your choice of game from both our "Amazing Race" and "Scavenger Hunt" menus
our professional game master to host your game
option for customisation
for Scavenger Hunt, you will get access to more features on our app, including ability to see other teams on the move on the map and the option to hide the scoreboard halfway through the game to keep everyone on their toes!

Question 4

What do we need to bring to the game?

Accepted Answer

Just a well-charged smartphone!  We suggest you to come in comfortable walking/running shoes and pack light (as you will need to carry everything with you through the game).  A pre-game email will be sent to you with more details closer to the game date.

Question 5

Can kids join?

Accepted Answer

Our games are designed for a wide range of ages.  Most kids aged 12 or above can play the games independently, whereas kids under 12 may need an adult chaperone on their team to help with navigation.  Our games are great for family outings, where parents and kids go on a mission of fun while exploring the city!

Question 6

What is your no-show policy?

Accepted Answer

Once you have confirmed the final headcount 2 business days before the game date, any no-show or decrease in headcount will not be refunded.

Question 7

What is your late-arrival policy?

Accepted Answer

The game time will start ticking at the scheduled time.  Any late arrival may result in your game being cut short.  If you would like your game to run for the agreed duration despite a late start, a 10% late fee will be charged for every 30 minutes' delay.

Question 8

What is the cancellation policy?

Accepted Answer

Once the non-refundable deposit is paid, we offer a one-time rescheduling within 3 months of your originally confirmed game date, subject to our availability.

FAQ